European Telco Group Honours Comptel for Strategic, Collaborative OSS/BSS Support

Posted: May 7th, 2014 | Author: Steve Hateley | Filed under: News | Tags: , | No Comments »

Comptel is excited to announce that customer TDC Group has recognised us as its Best Performing IT vendor. The Danish communications service provider (CSP) specifically cited our contribution to progressing its strategic focus on “taking responsibility for the customer experience,” and our deep understanding of key OSS/BSS areas including inventory, rating and mediation.

“Comptel has proven to be a very capable, proactive and innovative OSS/BSS solution provider to TDC,” said Peter Trier Schleidt, senior vice president and COO, TDC. “Our team has especially valued Comptel’s dedication, sense of urgency and no-nonsense attitude. Its open and constructive collaboration with our other IT vendors also sets Comptel apart from the pack – we consider the company to be a role model for others across the telecommunications sector.”

We couldn’t be happier about this feedback and distinction, as it reinforces the effort we’ve put into building close, fruitful long-term relationships with our CSP customers. Comptel first started working with TDC in 2007. And since then, particularly with the launch of its customer experience programme—TAK (“Tag ansvar for Kunden”)—in 2009, we’ve been committed to adapting the CSP’s IT requirements to achieve its goals.

Comptel looks forward to growing our partnership with this significant European operator group in the future.

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