Will you be in Management World 2010 in Nice next week?

Posted: May 11th, 2010 | Author: Olivier Suard | Filed under: Events | Tags: , , , , , , , , | No Comments »

Can’t believe Management World 2010 is just a week away!  Comptel and our customers and partners have been quite busy preparing for it.  Here’s a brief overview of some of the key activities we’ll be involved in at the Nice event.

CTO Gareth Senior and Ralf Jaeger from partner Cisco Systems’ Worldwide Managed Services Team will be teaming up for a presentation as part of TM Forum’s Successful Business Transformation Summit.  On Tuesday, May 18 at 5 p.m., head over to the session, to hear about and discuss managed services’ vital role in enhancing the overall customer experience, maintaining competitive advantage and modernizing communications service providers’ (CSPs) systems to handle the ever-changing telecom environment.

Customer Telecom Personal Argentina will also be speaking at the show.  Kick off the Revenue Management & Profitability Summit with Leticia San Juan on Wednesday, May 19 at 10 a.m.  She’ll explain how the CSP was able to meet business goals, such as reducing the duration of the activation process duration, with an integrated self-service solution.

Don’t forget about the Catalyst stands in Forumville!  Comptel is participating in three of these collaborative initiatives at Management World 2010.  We’ll be on hand with our fellow participants to discuss the Inter-Cloud Service Management (from a service fulfillment perspective), Cloud Service Broker (from a service-layer active catalog and design studio perspective) and Service Model (from a federated product and service catalog perspective) Catalysts.

For those going to Nice, we hope you’ll swing by booth #21 and say hello.


Welcome to "The Dynamics of OSS"

Posted: May 11th, 2010 | Author: Olivier Suard | Filed under: News | Tags: , , | No Comments »

These are interesting times for the telecom industry, but when have they ever not been?  More phones have been sold, the number of subscribers has grown and the use of services has increased.  Happy days!

However, many challenges have arisen with this success.  For example, as customers worldwide continue to demand more data-intensive offerings, brought on by devices like the iPhone, communications service providers (CSPs) must be focused on keeping customer satisfaction high (due to lifestyle services’ impact on bandwidth) and costs in check, while realizing an acceptable level of profitability.

And, where do we go from here?

Comptel is excited to introduce its new blog and forum for discussing such issues facing CSPs worldwide.  Our team will share their thoughts on the most impactful telecom trends, expand on the latest global and regional industry news, as well as highlight some of Comptel’s very own announcements.  We look forward to exploring “The Dynamics of OSS” with you.

Feel free to leave a comment, or drop us a line at [email protected].  Happy reading!